Residents facing problems with unemployment claims will soon be able to get help in person, the Department of Labor and Labor Development said on Thursday.
The agency will begin offering limited unemployment benefits on March 28 at a dozen designated single career centers. This service will be for those who have difficulty using mobile or online technology. Applicants must make an appointment and will require a preliminary examination.
Labor Commissioner Robert Assara-Angela said in a statement that the department “has always sought to serve the largest number of applicants in the shortest possible time.”
Unemployment benefits offered before the pandemic will be restored to all Single Window career centers, and residents will be able to sign up for services such as resume writing, vacancies, interview training and virtual training classes.
The Ministry of Labor said its staff could call in applicants with unresolved issues to assess their claims and possibly offer them a meeting. Claims can still be filed online or through the department’s call center.
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New Jersey was selected late last year as one of two states for the pilot project designed to make the unemployment system easier and more accessible to use. The aim of the pilot project is to develop an unemployment claim system that “provides equal and timely access to unemployment benefits for workers who have the right to work, while eliminating identity theft and intricate rings of fraud that have plagued government systems throughout the pandemic.” .
The announcement came the same day as the state Senate passed a resolution calling on Governor Phil Murphy to immediately end the unemployment resignation and reopen public offices to the public.
The resolution, co-authored by all senators present on both sides, noted that further closure of career centers “could lead to further economic harm to the unemployed and on a larger scale of New Jersey.”
It also requires the department to submit a report on unemployment statistics within 30 days, including the number of people waiting for applications, the average length of time required to complete a claim, how much was paid on claims, the number of employees working on claims, the average time. which every employee spends on reviewing claims, and everything else they deem relevant.
Katie Sobko is a reporter at the New Jersey Statehouse. To get unlimited access to her work concerning the Governor of New Jersey and the political power structure, sign up or activate your digital account today.