MANVIL, New Jersey (WABC) – Last fall, a family from New Jersey barely survived after their home was flooded by a surge in Ida.

They thought they were lucky to be saved by winning thousands in a popular morning radio show. But a few weeks later the family still got nothing, so they turned to 7 On Your Side.

Darrell and Melissa Newell lost their home in Manville, which he lived for seven years, bursting under 13 feet of water. The pre-dawn flood sent a family of four into survival mode.

They were left with a big cleanup and a six-figure bill of at least $ 200,000 for restoration.

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But then came some seemingly good news, as Darrell’s favorite radio show gave money to its most demanding listeners.

He wrote, and after the Breakfast Club heard the story of his family, they made a very generous offer of $ 5,000.

“I was very, very humiliated,” Darrell said.

It was money that the family needed after FEMA dismissed their lawsuit because they had flood insurance. But flood insurance gave them only $ 10,000 for all the contents of the house.

But Darrell said the Breakfast Club’s cash had never arrived. He posted on the pages of all three DJs on social media, wrote emails and made phone calls.

“Nothing, I didn’t hear anything,” he said. “I didn’t have any other communication around that.”

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So we contacted the radio station’s parent company, iHeartMedia, which said it had contacted the family three times in December but never received a response.

“I never got anything,” Darrell said.

But a few days after our calls came a check for the full amount to get the Newels back to life.

“I listened to my mother, and she told me to call Nina,” Melissa said. “So we called Nina, and Nina did it.”

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